13 June 2011
All students – new and returning, undergraduate, postgraduate and international – will be asked to use online Student Self Service to complete part or all of their enrolment at the University for the 2011/2012 academic year.
Advice and guidance will be provided by L&SS staff in the Student Zones throughout August and September to support students using Student Self Service and when they arrive at the University to complete their enrolment. In addition students will be able to watch webcasts showing how to use Student Self Service should they encounter any problems online.
Here is a summary of the enrolment process for new and returning students.
New students will receive information on how to complete their pre-enrolment using Student Self Service in their enrolment pack. The first of these packs will be mailed out from 1 August onwards to undergraduate applicants holding Unconditional Firm (UF) offers. The remainder will be posted out after LJMU receives the A Level results and applicants confirm they are taking up their offer to study at LJMU from 18 August onwards.
All new undergraduates will be directed to a pre-arrival website, which will give them clear information on how to register using online Student Self Service plus a range of targeted information about LJMU and the Liverpool Students’ Union (LSU) to help prepare them for their arrival at the University in September.
The enrolment process for new students
|Enrolment Pack sent to new undergraduate students||The enrolment pack will include each student’s unique ID number which they will need in order to activate their LJMU computer account.|
|STEP 2||Students complete their enrolment form and return with a photo to L&SS|
|STEP 3||Students go online and activate their LJMU computer account using their unique ID number.||Once students have their Username and Password they will be able to use Student Self Service.|
|STEP 4||Students use online Student Self Service to complete their pre-enrolment.||This will involve them checking (and where appropriate updating) their personal data and programme details. Students can save updates to their self service record as they go along and also return to complete different sections later.|
|STEP 5||Students arrive for their pre-arranged enrolment slot at a Student Zone to complete their enrolment at LJMU.||Fast-Track enrolment: Students who have completed their pre-enrolment using Student Self Service will be able to join the Fast Track queue to collect their University ID Card and confirm/amend their details with a member of staff. This completes their enrolment at the University.
Enrolment: Students who have not used Student Self Service before arriving at LJMU will be asked to do so using PCs in the LRCs. Once they have checked/updated their personal and programme data they will collect their ID card and confirm/amend their details with a member of staff. This completes their enrolment at the University.
All students (UG and PG) returning to continue their studies at LJMU in 2011/2012 will receive an enrolment flyer with their results letter asking them to check their University email account on 8 August for details on how to enrol for the next academic year. .
Re-registration process for returning students
|STEP 1||Students check LJMU email account for details on how to start re-registration.||If their password has expired they will be directed to the Activate/Change password page on the LJMU student website.|
|STEP 2||Students go to online Student Self Service to check (and where appropriate update) their personal data.||Students will also be asked to confirm that they are enrolled on the right programme and the right modules using their online programme planner.|
No enrolment blocks: If all the data is correct and there are no enrolment blocks on their record (relating to outstanding fees or progression) students only need to complete the Arrival Confirmation process when they return to LJMU at the start of the new academic year.
|Enrolment blocks: If students have enrolment blocks, need to produce documentation to support personal data changes or make changes to their programme of study they will be asked to report to the Student Zone of their LRC at the start of the new academic year. Assuming these issues are resolved, students will then complete the Arrival Confirmation process.|
For more information on Student Self Service, please contact SIS Project Team by emailing: firstname.lastname@example.org