Library Services: Policies - Service Level Agreements

Our Service Level Agreements state what level of service users can expect from Library Services within our libraries. For an overall statement of what you can expect from us, and what we expect from you, please read the General Statement.

For a statement of the availability of our services, namely what is available and when, please see Service Availability.

Page last modified by Library Services Web Team on 03 June 2013.
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