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  1. Service standards

    Service standards have been developed to give our customers a clear indication of the level of service you can expect from student administration services.

  2. Mike Ingham

    Mike was a Purser for Elder Dempster Lines. In his interview, Mike talks about the role of a Purser and the challenges he faced. Listen to Mike's interview.

  3. John Edge

    In his interview John Edge talks about his responsibilities as a Purser, as well as the pay and conditions he experienced when working at Elder Dempster Lines. Listen to John's interview.

  4. Starting a new job

    If you have accessed support for your disability or health condition throughout school and university, e.g. in the form of a support plan or funding, you might be concerned about similar support being available to you in the workplace.

  5. Women Professional Services Network

    The University Women in the Professional services (WPS) is for all female staff in professional services at all levels. Established in 2022 we see the Network as taking a fundamental role to the University strategic mission and to become a visible and proactive consultative group on issues of gender diversity.

  6. Glossary

    Do you find yourself confused by the recruitment methods employers use or the different types of work experience you could do to build your skills? Do you know your Right to Work check from your DBS check? Not sure what Access to Work is and how it can help you, or what it means if an employer is ‘Disability Confident’? Our glossary can help!