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  1. Academic structure

    Find out more about the team that are responsible for providing a high quality of service relating to all the full academic structure set up including the organisational structure, programmes, modules and the rules that knit them all together.

  2. CRM

    Find out more about LJMU’s Customer Relationship Management system (CRM) which is currently used for managing interactions in relation to Admissions, Student Recruitment, International Enquiries, Careers and Student Advice & Wellbeing, and aims to create a single repository of all interactions with students throughout the entire student lifecycle, from enquiry through to alumni.

  3. Data Quality

    LJMU has a strong commitment to data quality and recognises the importance of high quality, timely and reliable data and information to support good decision-making at all levels.

  4. APIS, collation of data, statutory returns

    Academic Planning and Information Services are responsible for the collation of data and the production of timely, valid and accurate student number related statutory returns required by government agencies.