Web Content Team
Good website content allows people to find what they need or want to do.
Good content is relevant and easy to understand.
Good content is valuable to the user.
Good content reflects the university’s voice.
The Web Content Team manages the LJMU website. We deliver web-based content that fits with LJMU’s brand and tone of voice. We ensure that our website complies with legally required accessibility regulations. And we champion the user whilst representing LJMU and our colleagues.
If you contribute to our website with updated or new content, you must familiarise yourself with our guidance. All our guides explain why we need to make our content accessible to everyone.
Web Content Community
We are establishing a community for all staff who contribute to the LJMU website. It is available to you whether you write and ask someone else to publish for you, or you publish on Sitecore, or do both.
To support you and your content, we provide webpages of guidance. We also keep you informed about new developments or changes to the Web Content Community with occasional emails.
If you want to contribute to LJMU’s website, please let us know and we will add you to our Web Content Community and the mailing list. See the Web Content Community messages archive for the full list of emails we have shared.
Creating content for the web
Please read the Before you start and the Review and maintain pages before you start your drafts. These are full of tips to help you plan your content and keep it up to date.
Writing for the web
Our Web content style guide is a comprehensive guide to help you write for the web. It is full of tips and techniques to help you to present your content in the most accessible and user-friendly way.
Standards continue to improve, so please regularly return to this guide to keep up to date with the necessary requirements.
Making your content accessible
The Making your content accessible guidance explains why we must provide an accessible website. The guidance describes when it is appropriate to use different file formats. It is important that you know how to make them comply with regulations so that they can be uploaded to the website.
Accessibility regulations are continually updating. Please return to this guide regularly to keep up to date with the necessary requirements.
Asking us to publish on the website for you
The Submitting a website publishing request guide helps you to successfully send a request to the Web Content Team. Following the right procedures helps us to deliver your content as efficiently and quickly as possible.
Web Content Team assets
The Web Content Team uses online tools, webinars, and other resources to help produce accessible content.
The Web content tips and support page lists some of the tools, assets and resources that we use. This page also has links to webinars, videos, and simulators with examples of different user experiences. Please visit this page and make the most of these assets.
Editor’s publishing checklist
To help us deliver consistently accessible content, the Web Content team uses a quality control checklist based on WCAG standards and regulations.
If you create and edit content on Sitecore, please use our Publishing Checklist to make sure your pages are compliant. Not everything on the list will be relevant for every page, but it provides a comprehensive list for meeting the necessary standards.
Important
You must keep up to date and regularly return to the checklist.
Contact details
Please send all web-related queries and requests to join the Web Content Community through the IT helpdesk:
- Select the ‘Website content requests’ tile
- Select the ‘Request content changes or new development’ tile