Wellbeing, mental health and counselling
University life can be exciting, rewarding and full of new experiences, but it can also feel overwhelming at times. Many students face challenges during their studies and it's normal to need help. Our dedicated teams are here to offer you advice, guidance and support.
Please note:
If you are experiencing an emergency or crisis please seek help. Information on local services is available on our crisis page.
We recommend that students first meet with a Wellbeing Advisor who will guide you to the most suitable support based on your needs.
We offer initial appointments in three formats:
- Online via Microsoft Teams.
- Over the telephone.
- In person at our Student Zones.
In-person appointments
Student Life Building (Copperas Hill)
Appointments are available Monday to Friday, 10am to 4pm. These appointments can be booked in person on a first-come, first-served basis.
James Parsons Building (Byrom Street)
These appointments are available on selected weekdays and can be booked online. Appointments are released at 9.30am on the day.
Important information:
Pre-booked initial appointments are in high demand, so there may be a wait before you are seen. Appointments are available to book 48 hours before the appointment time.
If your situation requires urgent attention we have information on local services on our crisis page.
Our teams and services
Examples of what we can help with
- Feeling stressed about assignments, exams or deadlines.
- Struggling to balance study, work and personal life.
- Experiencing low mood, anxiety or homesickness.
- Facing difficulties with relationships, family or friends.
- Coping with bereavement, illness or other personal challenges.
- Feeling isolated, lonely or disconnected.
Please note:
We are unable to provide extensions to your academic deadlines. Please contact your department for support with this.
You can book an initial appointment with a Wellbeing Advisor online or by visiting one of our Student Zones. They are open Monday to Friday from 10am to 4pm (excluding bank holidays) in the Student Life Building on Copperas Hill and James Parson’s Building on Byrom Street.
We have some on the day initial appointments in our Student Zones Monday to Friday in the Student Life Building and Monday, Tuesday, Thursday in James Parson’s Building (Byrom Street). These are only available to book in person and are offered on a first-come, first-served basis.
- Email: studentwellbeing@ljmu.ac.uk
- Telephone: 0151 231 3664
Privacy statement
LJMU takes your privacy very seriously. This privacy notice explains how we use your personal information and your rights regarding that information. We will always use your data as set out in the principles of the General Data Protection Regulation (GDPR) and all current Data Protection Legislation. We are committed to being transparent about how we collect and use your data and to meeting our data protection obligations.
