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1. Student Voice

   At the Teaching and Learning Academy we administer, interpret, and disseminate the results of institutional and national student surveys to enhance the student experience.

2. Borrowing, hold requests and your library account 

   How to place hold requests, borrow books and check your library account.

3. UK bank accounts

   Find out what you need to open a UK bank account as an EU student at LJMU, and explore the types of accounts available.

4. My Account

   Access My Account, see how to activate your account, change your password, change your security questions and what to do if you forget your password.

5. Teaching and Learning Academy surveys

   The Teaching and Learning Academy assist in the admin, interpretation and results' dissemination of surveys, the outcomes of which inform teaching practice and improve the student experience.

6. Arriving and living in the UK

   Discover what you will need to be able to settle into life as a student in the UK.

7. Postgraduate Taught Experience Survey and UK Engagement Survey Privacy Notice

   Teaching and Learning Academy is part of Liverpool John Moores University. Liverpool John Moores University is the Data Controller. Advance HE (organisation administering the survey) and JISC (organisation providing the survey platform) are data processors.

8. IT help for students

   Welcome to our IT help and support section for students. Here you can see all of the IT services available to you to work from home or on campus as well as information about managing your LJMU account and how to ask an IT related question.

9. IT help for staff

   Welcome to our IT help and support section for staff. Here you can see all of the IT services available to you to work from home or on campus as well as information about managing your LJMU account and how to report an IT fault or ask an IT related question.

10. Useful funding information and advice for students

    Learn about additional funding support, council tax, benefits, and money management for LJMU students and whether you are eligible.