Student advice and wellbeing
University life can be challenging. We're here to provide you with support, information, and guidance during your time at LJMU.
If you’re not sure what support you need, please use our questionnaire to help you find the correct team, or contact us directly.
You can find appointment and drop-in information further down this page.
- Find help now
- Information to help you.
- SafeZone
- Get fast, reliable support wherever you are on campus with the SafeZone app.
- Sexual misconduct and harassment support
- Support for those experiencing domestic abuse, honour based violence, stalking and spiking.
- Report an incident of sexual violence
- Specialist support available.
- Our approach at LJMU
- Specialist support available.
- Applying to LJMU
- View our courses.
- Student finance and scholarship applications
- Applying for funding to support your studies.
- View our accommodation
- View our approved accommodation and apply.
- Disability and dyslexia applicant support
- Support for students with disabilities, including Disabled Students Allowance.
- International student support and visa advice
- Information about visas and support during your studies.
- LGBTQIA+ support
- Find out more about our support at LJMU.
- Transgender and non-binary students
- Find out more about our support at LJMU.
- Care experienced and care leaver applicant support
- Support for students with care experience, including kinship care and special guardianship orders.
- Estranged and independent applicant support
- Support for students who are estranged from their families.
- Gypsy, Traveller, Roma, Showman and Boater communities applicant support
- Find out about our commitment to the GTRSB Pledge.
- Young adult carer applicant support
- Support for those with caring responsibilities.
- Supporting your faith at LJMU
- Find out about our Chaplaincy team and faith spaces.
- Northern Irish and Irish applicant support
- Find out more about support at LJMU.
- Children from military families
- Find out more about the Armed Forces Covenant.
- Not sure?
- Contact us.
- Wellbeing, mental health and counselling
- Find out more about the services and resources you can access as an LJMU student.
- Accessibility software
- Find out more about the facilities, software and support available.
- Disability and dyslexia support
- Support for students with disabilities, including Disabled Students Allowance.
- Money advice and financial support
- From financial support to discounts across campus - find out about all the support on offer from LJMU and JMSU.
- Accommodation support
- Frequently asked questions and finding accommodation for your next year of study.
- Study support
- Supporting your studies whilst at LJMU.
- Physical health support
- Information to help you with your physical health.
- Drugs and alcohol
- Access non-judgemental support, services and resources at LJMU.
- Menstruation and periods
- Support for students who menstruate and have periods.
- Support with my visa and other international student issues
- Find out more about our support for International Students.
- Changing your details on LJMU's systems
- Changes can be requested through My Services.
- Council tax exemption certificate
- Council tax exemptions can be requested through My Services.
- Inclusion at LJMU
- Specialist support and advice.
- LJMU Cancer Support Ambassadors
- Anyone impacted by cancer in some way can request to connect with an ambassador. Ambassadors support you through informal, one-to-one conversations according to how it is most convenient for you, on the phone, in-person or online.
- Supporting your faith at LJMU
- Find out about our Chaplaincy team and faith spaces.
- Not sure?
- Contact us.
- Student advice and wellbeing overview for staff
- Find out about our services.
- Support available for students in crisis
- Find help now.
- Student Concern Form
- Contact us if you're worried about a student.
- Assessment and feedback guidance
- Our assessment and feedback website provides guidance and resources to support academics in developing, implementing, and evaluating assessment and feedback practice.
- Harassment and sexual misconduct
- A guide for students and staff on harassment and sexual misconduct.
- LJMU Cancer Support Ambassadors
- Anyone impacted by cancer in some way can request to connect with an ambassador. Ambassadors support you through informal, one-to-one conversations according to how it is most convenient for you, on the phone, in-person or online.
- Menstruation Matters
- Supporting students who menstruate and have periods.
- Personal Tutoring
- Personal Tutoring is a part of our whole-institution approach to student support. We help students thrive academically, personally, and professionally.
- Staff wellbeing
- The LJMU Staff Wellbeing Hub contains guidance and practical help to support you and your wellbeing.
- Suicide Awareness Training
- 20-minute online training from Zero Suicide Alliance to identify warning signs and guide students to support.
- University Mental Health Charter
- Find out more about our work towards embedding the Charter principles at LJMU.
- Student advice and wellbeing overview for parents, families and supporters
- Find out about our services and how we support students.
- Useful information for parents, carers and supporters
- Find out more about LJMU and the support and services available.
Appointments and events
Book an appointment with an Advisor.
We offer in person, telephone, and online appointments.
Attend an event or workshop.
Student Zones
Pop into one of our student zones to find out more about the support available.
Our student zones are open 10am to 4pm, Monday to Friday at the Student Life Building on Copperas Hill and James Parson’s Building on Byrom Street.
Contact us
- Email studentsupport@ljmu.ac.uk.
- Telephone 0151 231 3664.
- Follow the Student advice and wellbeing Instagram.
