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  1. Reporting

    Academic Planning & Information is responsible for the university’s student related reporting across the institution generated from the one true source of such data, the student information system (currently SIS).

  2. Continuous monitoring and enhancement

    Continuous Monitoring and Enhancement (CME) is a prospective process for monitoring and reviewing the University’s taught undergraduate and postgraduate provision to ensure alignment with external and internal threshold standards, as well as for regularly reviewing programmes to see how they can be developed further to enhance the student experience.

  3. CRM

    Find out more about LJMU’s Customer Relationship Management system (CRM) which is currently used for managing interactions in relation to Admissions, Student Recruitment, International Enquiries, Careers and Student Advice & Wellbeing, and aims to create a single repository of all interactions with students throughout the entire student lifecycle, from enquiry through to alumni.

  4. Data Quality

    LJMU has a strong commitment to data quality and recognises the importance of high quality, timely and reliable data and information to support good decision-making at all levels.