Report any buildings issues using Invida Resolve

Reporting a building issue or repair has never been easier thanks to Invida Resolve.

This is the system that allows you to take ownership of reporting your issues/repairs, keeping track of them from start to resolution.

You can log a request, track progress and request updates using your single sign-on via Invida Resolve. You can also download the app via Google Play and the App Store.

All emergencies must be phoned through to Campus Services and Estate Development Helpdesk on 0151 231 5555 (Option 2) or 5555 from an internal phone.

The Campus Services and Estate Development team within LJMU has several objectives regarding repairs which are to:

• Maintain university buildings and assets in good order
• Maintain a safe environment and ensure that danger to persons and damage to property is minimised through accurate reporting and response
• Provide a repairs service which meets the needs of the university’s students and stakeholders
• Carry out all repairs within agreed response times.

For any queries, please contact Campus Services and Estate Development Helpdesk via email or by ringing 0151 231 5555 (Option 2) or 5555 from an internal phone.