Making Every Contact Count staff training: September to December



Staff are invited to take part in the next series of the Making Every Contact Count training, with a session scheduled each month from September to December 2024.  

To date more than 90 staff have attended the training from various departments across the university.

Training dates

  • Monday 9 September from 9.30am to 3pm at Exchange Station
  • Wednesday 2 October from 9.30am to 3pm at Exchange Station
  • Tuesday 19 November from 9.30am to 3pm at Exchange Station
  • Thursday 5 December from 9.30am to 3pm at Exchange Station

The training

Making Every Contact Count (MECC) is an approach to behaviour change that uses the day-to-day interactions that organisations and people have with other people to support them in making positive changes to their physical health, mental health and wellbeing.

The day-long training session has been developed in partnership with the Royal Society for Public Health and provides a safe space for staff to explore the barriers and issues with not only people asking for help and support, but also the personal barriers faced when asking if someone is OK.

The training considers the language used and explores how best to communicate that supportive element with individuals, enabling staff to feel confident in being able to ask twice and signpost those in need to the correct services.

The day will cover the following modules:

Module 1:  Introduction to MECC for mental health

Module 2:  Knowledge and skills – having a MECC for mental health conversation

Module 3:  Signposting and pathways

Book your place 

Staff can book onto the training via the Staff Events Page.

Please note: Places are limited so if you can no longer attend, please cancel in advance to make the place available to others.



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