Visit our resources to guide you through how to setup your computer, laptop or tablet for use at LJMU.
Your student portal for easy access to the tools and services you need in a single location.
Visit My LJMU
My Course – all the most commonly used tools and service
- Personalized Timetables (for most students)
- See My Tutor – see when your tutor is available and book appointments
- My Engagement – New for 2019-20, track your usage of LJMU digital services
- My Services – a range of forms that you may need such as change of address, council tax exemption. Now with faster turnaround on letter requests
My Applications – quick links to software and apps
- Canvas – our Virtual Learning Environment (VLE), and super important
- Email – access to your LJMU email account
- PC Booking – Book available PCs around the university campus
- Office 365 – Free access to Microsoft Office (Word , Excel etc.) while you are studying at LJMU
My Account – Manage your IT account
- Forgotten Password - you’ll need info on your LJMU Student ID card
- Change Password – On a University computer, just press Ctrl+Alt+Del and choose ‘Change a Password’.
Please note
Your LJMU computer password is for you and only you – do not share it with anybody else.
LJMU Resources – Links to other LJMU resources
- Students’ Union – access key Union services, information about clubs & societies, vote in elections
- Library – access resources and support. Book a library or academic skills appointment or find out about drop-in workshops
- Careers – access digital career tools, book appointments with the careers team
Free Wifi
The University offers the Eduroam academic Wi-Fi network common to many academic institutions across the world. This is free to use so you won’t need to use your valuable mobile data allowance while on LJMU premises. Details on what you need to do can be found on MyLJMU.
Get your LJMU email on your smartphone / tablet
With just a few simple steps you can sync your university email account with your mobile device. Check MyLJMU for details
Learner Digital Engagement
Studying for a degree can be challenging. That’s why we are making sure additional support and guidance is available to students as soon as they need it
Find your digital engagement summary at My Engagement or go to My LJMU and click the ‘My Engagement‘ link
There’s a handy FAQ section and advice on how to contact the Student Engagement Team or your Personal Tutor
The University offers a wide range of software to support you in your studies.
Lots of this is free to use and download on your own device(s)
Highlights
Free Office 365 - Word, Excel, PowerPoint etc.
- Including OneDrive – 1 terabyte of free storage in the cloud
- Great place to save your work
- Access it from anywhere on all your devices
- Easily share work with your tutor or fellow students (ideal for group coursework)
Lots of academic software and tools including
There are over 2500 PCs and laptops for your use around the University
- Use Find a PC in MyLJMU (under My Applications) to locate one that you can use now.
- You can also book a PC or borrow a laptop from the library
- Access an extensive selection of popular software including Microsoft Office, Adobe Creative Suite and much more through the AppPlayer too
Higher Powered PCs - Powerful PCs for demanding graphical software – coming soon when the upper floors of the Avril Robarts Library reopen.
IT Support for Students starts with the Library - you can:
- Ask at the Library desk during opening hours
- Log a support request through the HelpMe portal at any time. You can also access the orange LJMU HelpMe icon on your desktop
- Try the ‘Contact Us’ form on the Library page (if you're having problems that prevent you logging in)
- Try the Library online chat facility: look for the orange 'Ask the Library' tab at the top right of the screen on the Library Services pages.
Subscribe to @LJMU_ITS and @ljmulibrary on Twitter for the latest IT news
Your Student Website provides a wealth of information to point you in the right direction for anything that you may need during your time at LJMU.
Your Student Website has been designed to notify you of the latest News, provide quick links to your most useful applications and inform of such things as study advice, events, where to get help and advice, location maps, where to get support, careers and much more.
