Library policies, regulations, services and standards
Our commitments to you
We take pride in the service we provide to you and, in partnership with you, we strive to keep improving. Our policy documents and service statements define the basis on which our services are developed.
The links below set out what you can expect from us, and when, and how. Our service standards showcase the internal and external standards we set for ourselves, and how we measure up to them.
- Library Regulations (PDF, 157KB)
- We welcome staff, students and visitors into our libraries and we work hard to give you every possible support in your studies. Please ensure that while in the libraries you are considerate to other library users and to our staff.
- Support for disabled users
- We aim to make all of our library sites as accessible as possible and have a range of facilities, software and support for disabled users.
- Decolonisation, diversifying collections and reducing barriers to access (PDF, 605KB)
- We are committed to embedding equality, diversity and inclusivity practices within our work.
- Library Social Media Policy (PDF, 35KB)
- View the Library Services Social Media Policy.
- Content Delivery Strategy (PDF, 138KB)
- We provide access to a range of high-quality and relevant information resources in various formats to support the learning, teaching and research activities of LJMU.
- Library Services Privacy Notice
- View the Library Services Privacy Notice.
- Library Services Statement of Public Task (PDF, 116KB)
- View the Library Services Statement of Public Task.
- Walk-in Access: Acceptable Use Policy (PDF, 526KB)
- When you register to use the Walk-in Access service you are agreeing to comply with the acceptable use conditions.
- Evacuation procedures
- Evacuation procedures for Aldham Robarts Library and Avril Robarts Library.
- Customer Engagement Commitment (PDF, 256KB)
- The Library is committed to engaging with and fully involving our customers in development activity, ensuring feedback and suggestions influence our service improvements and developments and our policies and strategies. This document provides information about our services and facilities to keep Library users informed of service developments and changes.
- Customer Service Commitment (PDF, 117KB)
- The Library is committed to engaging with and fully involving our customers in development activity, ensuring feedback and suggestions influence our service improvements and developments and our policies and strategies. This document provides information about our services and facilities to keep Library users informed of service developments and changes.
- Service Standards
- Details of the service standards and performance measurements we are committed to achieving and exceeding.
- LJMU Open Access Policy
- View the LJMU open access policy.
- LJMU Research and Knowledge Exchange Data Management Policy (PDF, 239KB)
- View the LJMU policy on the management of research data.
- LJMU Code of Practice for Research
- View the LJMU code of practice for research.
- LJMU Statement on Open Research
- Published by LJMU Research and Innovation Services (RIS)
- LJMU SCA collection management policy
- View the LJMU Special Collections and Archives collection management policy.
- LJMU SCA deposit agreement (PDF, 269KB)
- View the LJMU Special Collections and Archives deposit agreement and form.
- LJMU Accessibility Statement
- LJMU is committed to making its website and the material provided on it accessible to as many people as possible.
- LJMU Privacy Notice
- LJMU deals with all personal information in a responsible manner that respects personal privacy. Find out about our usage of cookies and what information they store.
- LJMU Guidance of Freedom of Information (FOI)
- View LJMU policy and guidance around on freedom of information.