Welcome to our IT help and support section for students. Here you can see all of the IT services available to you to work from home or on campus as well as information about managing your LJMU account and how to ask an IT related question.
Welcome to our IT help and support section for staff. Here you can see all of the IT services available to you to work from home or on campus as well as information about managing your LJMU account and how to report an IT fault or ask an IT related question.
Do you have a question about accommodation? You're likely to find the answer in our FAQs section.
Access My Account, see how to activate your account, change your password, change your security questions and what to do if you forget your password.
All classrooms and meeting rooms will be equipped with a computer (PC) and one or more projectors or large wall-mounted TVs. See instructions on how to use these as well as troubleshooting help for common issues.
Making sure you refer to someone by the correct name (during face-to-face interactions or in written format such as emails), can make a world of difference and demonstrates your dedication to equality, diversity and inclusion.
Help with remote access and working from home.
Find out who can sign your documents o behalf of LJMU.
The University has checks in place to ensure that all contractors who provide services to us should not in fact be treated as if they were an employee and have PAYE and National Insurance withheld on payments made to them.
Find out more about requesting to upgrade or rebuild your LJMU PC.