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  1. Service standards

    Service standards have been developed to give our customers a clear indication of the level of service you can expect from student administration services.

  2. Previous study

    Studied in higher education before? Find out about the funding available to you.

  3. Student Regulations

    You'll find policies relating to LJMU's student regulations including: Guidance, Policy and Process, Appeals and Complaints, the Student Charter and the Student Handbook.

  4. Mental Health Advisory Team

    The Mental Health Service is available for all LJMU students to access. Our Mental Health Advisors’ are registered professionals who can offer one-to-one support and advice to students who feel they may be experiencing mental health difficulties.

  5. Academic Quality

    Academic quality policies: AMR Procedures Manual, Contacts for advice on the annual monitoring process, External examining guidelines for staff, Guidelines for external examiners, Guidelines for validation and review, Light touch review method, Professional Doctorates Framework, RPEL Handbook, University Framework for Quality and Standards.

  6. Consumer information

    As LJMU is a participating institution in the William D. Ford Federal Direction Loan Programme, we are obligated to provide some consumer information in relation to financial aid for U.S. students.