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  1. Settling in

    All the information you need to help you settle into life with LJMU.

  2. Contact Us form

    Please fill in this contact form if you are not from LJMU or if you are having trouble logging in.

  3. Tell us what you think

    We are always striving to improve our services for students and your feedback is vital is helping us to do this. We will actively use the feedback to constantly improve our delivery and provide you with the best possible customer service experience.

  4. Service standards

    Service standards have been developed to give our customers a clear indication of the level of service you can expect from student administration services.

  5. How your loan is paid

    Students from the U.S. planning to study, or currently studying at LJMU will need to understand how their federal or private loans will be paid to them. This section provides information on loan disbursements, opening a UK bank account, cancelling a loan, and more.