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1. Service standards

   Service standards have been developed to give our customers a clear indication of the level of service you can expect from student administration services.

2. Glossary

   Do you find yourself confused by the recruitment methods employers use or the different types of work experience you could do to build your skills? Do you know your Right to Work check from your DBS check? Not sure what Access to Work is and how it can help you, or what it means if an employer is ‘Disability Confident’? Our glossary can help!

3. About the project

   LJMU is committed to improving student mental health and is leading on a project to improve student mental health provision, working in partnership with key organisations in the city.

4. Policies and regulation for students

   LJMU students can view all the student regulations and policies including the Student Charter and the Student Handbook.

5. Useful funding information and advice for students

   Learn about additional funding support, council tax, benefits, and money management for LJMU students and whether you are eligible.

6. Sharing information about your disability

   Many students and graduates with a disability, health condition or neurodiversity worry about whether to tell a prospective or current employer. In legal terms, this is referred to as ‘disclosure’. It is both a balancing act and a personal decision whether and when you want to share information about your disability during the recruitment process or in the workplace.

7. Contact Us form

   Please fill in this contact form if you are not from LJMU or if you are having trouble logging in.

8. Student Advice and Wellbeing team

   Yvonne Turnbull is the Head of LJMU's Student Advice and Wellbeing Department.

9. I wish to speak to the University Sexual Violence Liaison Advisor (SVLA)

   Fill out this form if you wish to contact an LJMU advisor.

10. Starting a new job

    If you have accessed support for your disability or health condition throughout school and university, e.g. in the form of a support plan or funding, you might be concerned about similar support being available to you in the workplace.