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  1. CRM

    Find out more about LJMU’s Customer Relationship Management system (CRM) which is currently used for managing interactions in relation to Admissions, Student Recruitment, International Enquiries, Careers and Student Advice & Wellbeing, and aims to create a single repository of all interactions with students throughout the entire student lifecycle, from enquiry through to alumni.

  2. Student records

    The Student Records area contains training documentation and previous presentations pertaining to the maintenance of the student record on SIS.

  3. APIS, collation of data, statutory returns

    Academic Planning and Information Services are responsible for the collation of data and the production of timely, valid and accurate student number related statutory returns required by government agencies.

  4. Continuous monitoring and enhancement

    Continuous Monitoring and Enhancement (CME) is a prospective process for monitoring and reviewing the University’s taught undergraduate and postgraduate provision to ensure alignment with external and internal threshold standards, as well as for regularly reviewing programmes to see how they can be developed further to enhance the student experience.