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  1. 'Reclaiming narratives' for Black History Month 2024

    As we mark Black History Month in the UK this October, our Associate Director for Diversity and Inclusion, Moni Akinsanya, shares her thoughts on celebrating this year’s theme while reflecting on recent events over the summer months.

  2. Move more and sit less to improve health and productivity

    Encouraging desk-based staff to move more and sit less at work can not only improve their health, but also their work performance, was the advice from the Research Institute for Sport and Exercise Sciences (RISES), at a forum for contact centre employees.