Search the LJMU website

1. Remote access – working from home

   Help with remote access and working from home.

2. Connecting to your LJMU Desktop PC from another computer

   Connecting to your LJMU Desktop PC from another computer

3. IT help for students

   Welcome to our IT help and support section for students. Here you can see all of the IT services available to you to work from home or on campus as well as information about managing your LJMU account and how to ask an IT related question.

4. IT help for staff

   Welcome to our IT help and support section for staff. Here you can see all of the IT services available to you to work from home or on campus as well as information about managing your LJMU account and how to report an IT fault or ask an IT related question.

5. Returning to the office

   Returning to the office

6. Multi-Factor Authentication

   LJMU has implemented multi-factor authentication (MFA) for all remote access to critical systems, find out more about MFA.

7. EndNote Online

   EndNote online is a helpful citation tool which students can use on and off campus.

8. Getting started with Microsoft Teams at LJMU

   View guidance on how to set up and use Microsoft Teams at LJMU.

9. Creating a Team Stress Survey

   Remote working during COVID and hybrid working have identified a need to improve how the Wellbeing Assessment Group manages surveys and assessments. We plan to make the process more effective by moving our survey questionnaires online and use Microsoft Forms.

10. Front of class display instructions and troubleshooting guide

    All classrooms and meeting rooms will be equipped with a computer (PC) and one or more projectors or large wall-mounted TVs. See instructions on how to use these as well as troubleshooting help for common issues.