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  1. CRM

    Find out more about LJMU’s Customer Relationship Management system (CRM) which is currently used for managing interactions in relation to Admissions, Student Recruitment, International Enquiries, Careers and Student Advice & Wellbeing, and aims to create a single repository of all interactions with students throughout the entire student lifecycle, from enquiry through to alumni.

  2. Records Management

    Records are produced and received as part of business activity. They provide evidence of our decision making and activities and enable us to evidence that we are complying with our statutory obligations.

  3. Continuous monitoring and enhancement

    Continuous Monitoring and Enhancement (CME) is a prospective process for monitoring and reviewing the University’s taught undergraduate and postgraduate provision to ensure alignment with external and internal threshold standards, as well as for regularly reviewing programmes to see how they can be developed further to enhance the student experience.

  4. i-buy - Information for Users

    i-Buy is a self-service system, which helps LJMU staff select and order goods, services and works in a simple and standardised manner, from approved, recognised sources.

  5. Depression and low mood - staff wellbeing hub

    See information on depression and low mood, such as the signs and symptoms, how it impacts our thinking, emotions, physical sensations and behaviours plus some self-help interventions on managing it.