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  1. CRM

    Find out more about LJMU’s Customer Relationship Management system (CRM) which is currently used for managing interactions in relation to Admissions, Student Recruitment, International Enquiries, Careers and Student Advice & Wellbeing, and aims to create a single repository of all interactions with students throughout the entire student lifecycle, from enquiry through to alumni.

  2. Getting it right: My Name

    Making sure you refer to someone by the correct name (during face-to-face interactions or in written format such as emails), can make a world of difference and demonstrates your dedication to equality, diversity and inclusion.

  3. Recruitment and Selection

    In this area, you will find helpful advice, guidance and templates for all stages of the recruitment and selection process.

  4. Getting it right: Pronouns

    Making sure you refer to someone by the correct pronouns (during face-to-face interactions or in written format such as emails), can make a world of difference and demonstrates your dedication to equality, diversity and inclusion.

  5. Ethnically Diverse Staff Network

    The LJMU Ethnically Diverse Staff Network is open to staff whom identify as Black, Asian and Minority Ethnic, in the first instance.