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1. Training and Briefings

   Training and briefing events

2. Student information System security and access

   Find out more about Security and requesting access to the student information system.

3. CRM

   Find out more about LJMU’s Customer Relationship Management system (CRM) which is currently used for managing interactions in relation to Admissions, Student Recruitment, International Enquiries, Careers and Student Advice & Wellbeing, and aims to create a single repository of all interactions with students throughout the entire student lifecycle, from enquiry through to alumni.

4. Meet the Business Support team

   Meet the Business Support team.

5. Student records

   The Student Records area contains training documentation and previous presentations pertaining to the maintenance of the student record on SIS.

6. Data Quality

   LJMU has a strong commitment to data quality and recognises the importance of high quality, timely and reliable data and information to support good decision-making at all levels.

7. Web Hub

   The Web hub is a web based facility providing 24 hour access to data relating to Programs, Plans, Modules, Students, Surveys, Applications and much more.

8. Student Number Target Setting

   Student Number Target Setting is the internal allocation of student numbers (and FTEs) that need to fall within the requirements of the HEFCE student number control and parameters set by other public funding bodies.

9. APIS, collation of data, statutory returns

   Academic Planning and Information Services are responsible for the collation of data and the production of timely, valid and accurate student number related statutory returns required by government agencies.

10. Performance Indicators and Benchmarking

    Find out more about the range of indicators the University uses to monitor its performance in relation to its strategic aims.