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  1. CRM

    Find out more about LJMU’s Customer Relationship Management system (CRM) which is currently used for managing interactions in relation to Admissions, Student Recruitment, International Enquiries, Careers and Student Advice & Wellbeing, and aims to create a single repository of all interactions with students throughout the entire student lifecycle, from enquiry through to alumni.

  2. Student Number Target Setting

    Student Number Target Setting is the internal allocation of student numbers (and FTEs) that need to fall within the requirements of the HEFCE student number control and parameters set by other public funding bodies.

  3. Continuous monitoring and enhancement

    Continuous Monitoring and Enhancement (CME) is a prospective process for monitoring and reviewing the University’s taught undergraduate and postgraduate provision to ensure alignment with external and internal threshold standards, as well as for regularly reviewing programmes to see how they can be developed further to enhance the student experience.