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1. EndNote software upgrade

   This summer EndNote Desktop software is being upgraded from EndNote X9 to EndNote 20.

2. Fault reporting processes for the new academic year

   As the new academic year begins and our campus becomes busy once more, staff are reminded to ensure that all faults are reported via the respective Helpdesks.

3. Front of class technology support sessions for staff - September 2022

   IT Services Technology Support staff will be on hand this September to offer informal guidance on the operation and use of in-class technologies such as projectors, visualisers, and front of class computers.

4. Extra online security is being rolled out across the university

   Update your details and find out where staff and students can go for IT support.

5. International Pronouns Day Getting it Right

   As part of LJMU's 'Getting it Right' campaign, here our LJMU Equality team explains why pronouns are important, and their five top tips when it comes to using them.

6. Getting it Right: Name pronunciation

   As part of our LJMU Equality’s ‘Getting it Right’ campaign, the team is highlighting the importance of pronouncing the names of different students and staff right.