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  2. Continuous monitoring and enhancement

    Continuous Monitoring and Enhancement (CME) is a prospective process for monitoring and reviewing the University’s taught undergraduate and postgraduate provision to ensure alignment with external and internal threshold standards, as well as for regularly reviewing programmes to see how they can be developed further to enhance the student experience.

  5. CRM

    Find out more about LJMU’s Customer Relationship Management system (CRM) which is currently used for managing interactions in relation to Admissions, Student Recruitment, International Enquiries, Careers and Student Advice & Wellbeing, and aims to create a single repository of all interactions with students throughout the entire student lifecycle, from enquiry through to alumni.

  6. Data Quality

    LJMU has a strong commitment to data quality and recognises the importance of high quality, timely and reliable data and information to support good decision-making at all levels.

  7. Web Hub

    The Web hub is a web based facility providing 24 hour access to data relating to Programs, Plans, Modules, Students, Surveys, Applications and much more.

  8. Student Number Target Setting

    Student Number Target Setting is the internal allocation of student numbers (and FTEs) that need to fall within the requirements of the HEFCE student number control and parameters set by other public funding bodies.

  9. APIS, collation of data, statutory returns

    Academic Planning and Information Services are responsible for the collation of data and the production of timely, valid and accurate student number related statutory returns required by government agencies.