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1. Health of contact centre employees under microscope

   Three-year study to advise employers on helping staff be healthier

2. How can staff enhance the student experience? ‘Make every contact count’

   More than 120 staff from across the university attended an engagement workshop on prioritising the student experience.

3. Looking after your safety: update for our students

   Over the summer months LJMU has made a number of important changes to further improve the safety and wellbeing of all our students

4. Making Every Contact Count training day

   This mental health training will take place on Tuesday 10 October, 9.30am to 3pm, Exchange Station G20 and 21.

5. Making Every Contact Count training January

   Staff are invited to take part in a Making Every Contact Count training day on Monday 15 January.

6. Making Every Contact Count staff training: September to December

   Book onto the mental health and wellbeing training now.

7. Report any buildings issues using Invida Resolve

   Reporting an issue or repair has never been easier than using Invida Resolve

8. LJMU offering high quality employability services

   Inspection by matrix finds host of strengths in advice and guidance on careers and employability for students and graduates

9. Building opening times and support over the winter break

   As semester one draws to a close and we get ready for the winter break, please see LJMU’s opening times for building opening times and student support over the coming weeks.

10. National award for LJMU libraries

    LJMU’s Library Service has received national recognition for the support it offers to students.