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1. Staff Sharepoint migration

   IT Services has started the process of migrating all of our on-premise SharePoint and shared drives (JT2) to either Microsoft Teams or SharePoint Online.

2. Help for students

   From IT support and Student Advice and Wellbeing, to who to call if you need security on campus, we’ve got you covered.

3. LJMU is offering students access to IT services off campus like never before

   Do you prefer to study out of hours? Is there a pressing lab report that you need access to? No problem! LJMU is providing students with 24/7 access to IT services off campus. That means you can access Office 365 from your own device and download other software onto your own laptop/computer as well as accessing lab computers.

4. Email account improvements

   IT Services will soon be migrating staff email accounts to provide us with greater security, increased storage limits and easier accessibility.

5. IT drop-in sessions

   IT Services is running a series of drop-in classroom display and audio technology introduction/refresher sessions

6. New arrangements for AV support

   We have a new system in place to support you in using audio visual and display technology in our teaching spaces.

7. Restrictions on using USBs

   From Monday 4 September, students will no longer be able to use USB storage devices on LJMU computers, laptops and other IT equipment.

8. EndNote software upgrade

   This summer EndNote Desktop software is being upgraded from EndNote X9 to EndNote 20.

9. Fault reporting processes for the new academic year

   As the new academic year begins and our campus becomes busy once more, staff are reminded to ensure that all faults are reported via the respective Helpdesks.

10. Front of class technology support sessions for staff - September 2022

    IT Services Technology Support staff will be on hand this September to offer informal guidance on the operation and use of in-class technologies such as projectors, visualisers, and front of class computers.